Full-time and adjunct Faculty can request audio visual needs from their computers, whether on campus or at home, and at any time of the day or night with the Online A/V Request Form. We offer this service with the following caveat: 24 hours notice is required to guarantee delivery notice for all orders. We ask that you exercise proper planning so that Media Services staff can be successful in fulfilling the order. If you have a problem, check with the department or contact the Library (ext. 3286) if we are unavailable.
A web order sent in the afternoon will be retrieved the following morning. Similarly, if you submit a web order on a Friday night or over the weekend, we will not receive the order until Monday morning. Web orders will not be retrieved when the college is closed. We cannot be held responsible for problems with the College's web server, email system, or other technical difficulties beyond our control.
Call or visit the Media Services Department if you have any audio visual emergencies or questions concerning an order. If this is an emergency request, we will try our best to accommodate your needs, but please note that we cannot guarantee successful delivery of last-minute emergency requests. Understanding our policies will help prevent misunderstandings and unfulfilled orders.
Our office hours are 8:00 am -7:00 pm, Monday - Thursday and 8:00 am - 4:30 pm on Fridays during the academic year. We are located in the Main Building next to the Library (room 102) (see our map!) or you can call us at 518-828-4181 extension 3295 or 3294.
All fields marked with the red asterisk (*) are required.
Name*: Try to use the same version of your name each time you make a request. [Example: Sam Smith vs Samuel Smith]
Telephone/Extension*: College employees may enter just their 4-digit extension. All others include the complete phone number.
Email*: Please make sure this is accurate. Any problems with your request will be communicated to you via email.
Start Date*: (and End Date if for multiple weeks) must be the correct day of the week (Monday, Tuesday, etc.) not "the week of." [Example: January 16, 2007 is a Tuesday.] IMPORTANT NOTE: If you want it on multiple days (such as Tuesday and Thursday) enter the information for Tuesday and submit the request. Then, hit the Back button on your browser and change the start date (and end date if necessary) for Thursday.
Start Time* and End Time* Enter time at which the equipment will be used. The A/V Department will have it delivered and set up prior to that time.
Room* Enter the room number where you want the equipment delivered.
Items* Select the item from the drop-down menu. If it is not there, enter it in the "Additional Instructions" section below. Obviously you need to request at least one item otherwise, why are you filling out this form?